“Wise people advice from experience. Wiser people, from experience, do not advice.”
Landscape May 04, 2023
Once we receive a call from the client and assign an appointment with our Landscape expert, we make sure that our expert will be well educated about the client’s requirements what they have shared on the first call.
The landscape expert for the particular client will be assigned based on the knowledge, requirement and language also, because language plays a major role in connecting to the client which will be an easy task to convey to the client.
Based on the client’s requirement our experts will carry the samples to educate the client about the material used, their appearance and catalogue of the projects that we have already executed for better understanding.
So, when our Landscape expert visit the client’s place/site, that will be the first approach to the client through face-to-face conversation where the proposal should be very strong and trustful by our experts.
Once our expert visit and have a conversation with the client based on their requirement and purpose. The expert will analyze on the spot and start suggesting the client through various options for every element. They try to educate the use and purpose of every element to the client so that, he will be having an idea of it.
Now, everyone has a question like “Why we have to educate the client about every element based on their requirement?”. So, not every client will be having an idea of particular elements, some will share their options to us, some will be open for suggestion where we have to educate them regarding the elements used which makes the client more knowledgeable and will be quite an easy task to make them understandable about the elements used during further execution.
Once we educate the client, we take the measurements and make a note of it to provide them the quotation and design if required. Experts try to provide a sketch up to the client on the spot for better understanding.
But some client’s will be very particular about the visual appearance of the place wherein we will provide them 2D/3D Design based on the client’s requirement and expert’s suggestion over the place. Once the design is confirmed from the client’s end, we provide them the quotation as per.
As the proverb says “First impression is the best impression” our experts are the first impression to our client’s as they face the client’s directly for the first time which helps to create a very good bonding with the client. So, here we came to know that why expert visit is very important.